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Terms & Conditions

These Terms and Conditions

We have taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. Packaging may vary from that shown. The weights, dimensions and capacities given are approximate only. We have made every effort to display as accurately as possible the colors of our products that appear on the website. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will accurately reflect the color of the product on delivery.

ORDER ACCEPTANCE

The acceptation of your order begins with the delivery of an e-mail and subsequent phone call for confirmation of your order contents and relevant details

DELAYS

We shall try our level best to make deliveries in the most reasonable time possible. But order deliveries may be delayed in case of certain unexpected situations; we do not assume any responsibility of delayed deliveries, though it does everything in its power to avoid them.

ORDER PLACEMENT

  • International customers can make payment through bank transfer. The order that you place is kept on hold for 36 hours after you receive a confirmation email / call from us about the order and payment details. If you plan to make payment after 36 hours of receiving the confirmation, please confirm it with us if the products that you have ordered are still in stock.
  • Ahmad Raza Studio takes no guarantee of the products availability that you had ordered, if you are making the payment after the given timeframe. Though our efforts will be to process your initial order, but if any of the ordered products is out of stock you will be offered to choose any other product/design/color (within the same price range). We will not be held responsible if there are delays in delivery due to out of stock products.
  • If we get no confirmation from the customer, the order might be cancelled without any notification.
  • The International order is processed only after the international customer makes the payment.
  • The customers within Pakistan can place the order online with confirmation for payment upon delivery

Shipping Limitations

An estimated shipping time will be informed on order confirmation, any delays will be informed accordingly, or if not informed it may be because of no communication (Email / Phone) working or defined and for INTERNATIONAL Customers delivery time will be informed after the payment confirmation (Bank Transfer). There can be unexpected delivery delays due to custom clearance or may be any undefined reason. We are not responsible for any kind of delays nor if that delay is not informed to customer for Domestic or International customers who gave order using any kind of payment method.

DELIVERY CHARGES

Delivery charges may vary depending on the type of products ordered and the location you select and cannot be refunded. We take no responsibility it there are any additional charges in terms of custom or duties charged by local authorities / Governments (Out of Pakistan). The custom charges have to be borne by the customer.